Exchange & Return Policy
Thank you for shopping at MASTER PERFUMES.
We are committed to ensuring your complete satisfaction with every purchase.
If for any reason you are not entirely satisfied, you may request an exchange or return within 15 days of the purchase date, subject to the following conditions:
- The item must be unused and unopened.
- The item must be in its original packaging and in the same condition as when purchased.
- A receipt or proof of purchase is required.
- Refunds will be issued to the original form of payment, unless the purchase was made with a gift card (in which case, store credit will be issued).
- For health and safety reasons, we cannot accept returns or exchanges on opened or used perfumes.
- Gift cards, samples, and promotional or discounted items are non-returnable and non-refundable.
How to Request an Exchange or Return
Please contact us at [insert contact email or form link] with your order number and details of your request.
Depending on where your purchase was made, items should be returned to the same country of purchase (United States or Mexico).
Payment Methods
We accept the following payment methods:
- Credit / Debit Cards
- Cash
- Zelle